Make sure your key is FULLY inserted. Maybe the wire came loose? Insert the provided Allen wrench, with ball tip, into the screw on the left side of the battery cover and turn counter-clockwise to loosen and … I typed it into the wireless keyboard and hit enter on the wireless keyboard. Enter the default Master Code 0 – 0 – 0 – 0 – – 1 – 3. Sign up for Kwikset updates to stay informed about new products, promotions, latest trends and styles, and you’ll be entered to win one of our latest products. Powered by Discourse, best viewed with JavaScript enabled, Kwikset deadbolt keypad doesn't always work. Press lock button. Security on the outside, convenience on the inside. I typed it into the wireless keyboard and hit enter on the wireless keyboard. Keypad failure is almost always either low battery power or actual device failure. It seems to be operating with full force at the moment. They don’t light up and they don’t beep. Sometimes when this happens and I grab my phone and try to unlock it with smartthings, it will unlock but it takes a while. Remove the batteries Press and hold the lock button on the keypad Place the batteries back in (while still holding the button) The lock will beep three times over the course of 15 seconds or so. We suggest using warm, soapy water and then towel-dry the hardware. Press the program button once. Press the latch bolt. Really a silly and misleading design. Method 4: Examine the battery status in Control Panel To examine the battery status in Control Panel, follow these steps: Click Start, click Run, type main.cpl, and then click OK. On the Wireless tab, verify the status of the battery. It is easy and not time consuming. Step 1; disassembling . Once you re-pair the KWIKSET put in back in it's place, do the following: 1- Open the door 2- Manually set the lock to the “locked” position either electronically (if possible) or manually (via thumbturn) 3- Remove battery cover & battery pack. Avoid pinching the wires if you have a lock that uses 9 … You’ve taken the smart lock to a new home and want to continue using the existing codes. After I reverse the battery terminal, with positive terminal inserted facing down, keyboard works like a charm. I changed the batteries about 3-4 weeks ago. For best results, use new non-rechargeable Alkaline batteries only. Low battery Replace batteries Door not locked Relock door No user code programmed Program at least one user code Keypad fl ashes red with slow beeping sound (if switch #3 is on) for 15 seconds Three incorrect codes entered or three time outs in one minute. The most probable cause is the wrapped door. But it does not work. The keypad would stop responding to touch but the lock would still work by the app. Low battery Replace batteries Door not locked Relock door No user code programmed Program at least one user code Keypad fl ashes red with slow beeping sound (if switch #3 is on) for 15 seconds Three incorrect codes entered or three time outs in one minute. 1. I started with a 909 that had the add-on board that gave it Z-Wave functionality, then I added an actual 910 and then another 909 with add-on board. 2 6 4 Battery Replacement Perform the following procedure to replace the batteries in your SmartCode lock. Once you have ensured that the battery is properly set in place, you can replace the cover, but be careful not to leave any wires protruding out from the lock housing; tuck the wires in … I let it pick the passkey. 3. Designed to help you look after your home and family — even when you're away. The edge of the key touches the indent in the cylinder face. I’d talk to Kwikset support. 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