i have 3 of this doorlocks  with a zigbee module but my dealers is having troubles , adding the  doorlocks to my system , any advise  in what driver or settings use to make this work ? Press Checkmark symbol once.3. Press the Program button once. Enter Mastercode.5. Troubleshooting and FAQs are available on the SmartCode 916 product page online at www.kwikset.com. Sign In. For more information about the mastercode, consult the online Programming and Troubleshooting Guide.1. Problems with the SmartCode are most often caused by improper door alignment or missed programming procedures. The keypad will flash green and you will hear three beeps.2. Make sure the door is open. One door lock is 12 ft away from my ea1. Make sure the Mastercode has not already been programmed. Enter new Mastercode.3. Remove the interior assembly from the door. Press Lock button once.4. Adding User Codes with the Mastercode EnabledThe procedure for adding user codes is different when the Mastercode is enabled. Attempt to lock and unlock the door with the key. Keep door open. Each user code must be a unique code between 4 and 8 digits.4. This is a complete install of the Kwikset Smartcode 913. Keep door open. Verify that the lock can be operated smoothly with the key while the interior is removed. Contact Technical Support. Make sure your key is FULLY inserted. Press the Program button once. Kwikset SmartCode 916 used/new from $92.74 (Deadbolt with Z-Wave) TimH August 31, 2016, 3:13pm #6. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. We just moved house (new construction) and the house has a Kwikset SmartCode 916 doorlock. Keep door open. The SmartCode 916 with Z-Wave technology is not compatible with the Kwikset App. There is a way to reset them but I'd have to look it up. A total of 16 user codes may be programmed. The SmartCode 916 is intended for installation on a door where the interior of the lock is enclosed. The Checkmark will flash five times and you will hear five beeps.2. Keep door open. All Rights Reserved. Press Lock symbol once.4. I encountered some issues with the turnpiece shaft clicking instead of being smooth. Press Lock symbol once5. View online or download Kwikset SmartCode 911 Programming And Troubleshooting Manual Page 4: Troubleshooting Z Wave device. Press “9” six times7. If you have to push, pull or lift the door to get it to close, adjust the position of the lower strike. Press “9” six times9 Press Lock symbol once.If programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will fl ash three times with three beeps. Press the Program button once. The Checkmark will flash five times and you will hear five beeps.2. The door handing process was not executed during installation. Press “9” six times.6. Insert the SmartKey tool fully and firmly into the SmartKey hole. Press Lock symbol once.4. While the door is open and locked, test the user code to make sure it unlocks the door.Adding User Codes with the Mastercode DiabledProgramming TimeoutDuring programming, if the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. I'm guessing Kwikset is not waking up to accept a command. Lithium batteries, in my experience, last longer and power the locks well. The Checkmark will flash five times and you will hear five beeps.2. Press Lock symbol onceIf programming is successful, the Checkmark will illuminate and you will hear one beep.If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. If needed, the door handing process can be initiated manually. The mounting plate is placing tension on the torque blade. Attempt to rotate the turnpiece on the interior assembly to the vertical position. The wrong deadbolt latch is installed. Keep door open. Will see how it goes from there. Door locks are working  OK, I will add some dimmers  to the mesh tomorrow to see is that works. Press Lock symbol once6. × Copyright © 2021 Spectrum Brands. Keypad error.Install a fresh set of batteries and turn switch #3 to the ON position. Perform the manual door handing process Enter Mastercode.5. Success: flashing checkmark symbol and single column of digits. Kwikset 1-866-863-6584 www.kwikset.com *Beeping sound will only be heard if switch #3 is on. Video ... Kwikset SmartCode 915-916: Programming Without a Mastercode. Enter new Mastercode.4. Should be in the manual. If you don’t immediately hear five beeps and see the Checkmark flash five times, the Mastercode is disabled. By Perform steps 6A 6C again. 8. Instead it lists the 916 under ZigBee. The deadbolt latch and strike are misaligned, causing the latch to bind. Make sure switch #3 is on, and press the Program button once. Mastercode For enhanced security, a mastercode may be used when adding and deleting user codes. I just replace the batteries  with lithium  and 2 of the 3. Make sure the latch bolt can operate smoothly with the key and reinstall the interior assembly.   Your previous content has been restored. I have a Kwikset 910 that I’ve tried to pair, also to no success. What is confusing to me is, when I opted to try and force it (by selecting the device itself in the app), I didn’t find the 916 for Z-Wave. Enter Mastercode.4. Press Lock symbol once.5. While the door is open and unlocked, press the Lock symbol. What version are you running? Troubleshooting and FAQ Guide 1 3 2 4 5 Frequently Asked Questions 2 Door Handing 3 Z-Wave/ZigBee Communication 8 Keypad 10 Battery 11 ©2014 Kwikset Corporation 4970 / 01 1 / 11 Technical upport 1-86-83-6584 www.kwikset.com Once paired, you would be able to unlock and lock the door remotely through the app that pertains to your system. Security on the outside, convenience on the inside. I'd check the zigbee channel. Re-enter Mastercode.5. If all user code positions are filled, delete a code to make room for this one. Enter Mastercode.5. Remove battery pack. The Wireless Card LEDs are staying on. While the door is open and locked, test the user code to make sure it no longer unlocks the door.Deleting All User Codes with the Mastercode Enabled1. Attempt the procedure again, making sure to enter the same new Mastercode in step 3 and 5.7. 1 23 4 Switches ON OFF Status LED F Switches, Status LED Colors, and System Alerts Manual Door Handing User Codes Requirements Each user code must be a unique code Press the Lock button while the door is open and unlocked. You may feel the tool click inside the lock. If you don’t immediately hear three beeps and see the keypad fl ash green three times, the Mastercode is disabled.Note: The lock will time out after five seconds. Press the Program button once. And that’s why I got the 916, as I looked for something that perhaps was supported better. Samsung SmartThings 3. Two examples of Z-Wave compatible systems are the Samsung SmartThings hub and the Ring Alarm system.   You cannot paste images directly. Make sure switch #3 is on, and press the Program button once. After getting my hub out of the box it was packed away in, I waited for the hub to update to the latest version, then started adding the lock to the hub (I’m using the new SmartThings app). Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Press Lock symbol once6. If beeping is not heard on all buttons, contact Technical Support for further troubleshooting. at www.kwikset.com. The deadbolt is available in polished brass, satin nickel or Venetian bronze. Enabling and Setting the MastercodeProgramming timeout: If no button is pressed for five seconds, the system will time out and you will need to restart the procedure.1. The SmartCode 916 is sleek and modern, and it's designed to fit in with any existing décor. Press Lock button once5. Paste as plain text instead, × Release button once battery pack is installed. Press Lock symbol once.6. Make sure the lock has room for an additional code. Re-enter user code7. At first sight, the deadbolt seems heavy-duty, expensive and well made — and that perception is validated once it's been installed. Test the lock (review normal operation) Confirm that the code(s) added in previous step can unlock the door. Classic, traditional hardware styles with simple, unique details. When you visit our website, we store cookies on your browser to collect information. Press the Program button once more. Make sure to enter a valid Mastercode in step 4.10. If programming is unsuccessful, the “X” pattern will flash three times, and you will hear three beeps. Programming and Troubleshooting Guide Mastercode 2 Troubleshooting: Installation 10 Troubleshooting: Door Jamming and Door Handing 11 Troubleshooting: Touchscreen 14 Troubleshooting: Smart Home Systems 15 Troubleshooting: Battery 17 Battery FAQ 18 62818 ev 02 1 / 18 Technical Support 1-86-83-584 www.kwikset.com 1 3 2 4 5 6 7 Due to individual printers, dimensions on installation instructions may not print at an accurate scale. Attempt the procedure again, making sure to enter the same new Mastercode in step 2 and 4.6. It features a capacitive touch-screen keypad and a backup keyhole in case the four AA batteries run out; Kwikset claims the batteries will la… I meant to provide an update on this sooner but here it goes anyhow. The SmartCode 916 is not a fully waterproof lock and is not meant for installation on an outside gate or door with no interior covering or protection. I have a Kwikset 914 & 916 and noticing that they seem to lose communication with Hubitat. Remove the current key. Ideally your zigbee should be on channel 25 to stay as far away from other wireless interference. The clutch is disengaged. For countries outside the U.S. and Canada, please visit our International contact page. I’m brand new to SmartThings so I really appreciate guided howto’s. Enabling and Setting the MastercodeProgramming timeout: If the screen is not pressed for 20 seconds, the system will time out (indicated by three beeps and the “X” pattern flashing three times), and you will need to restart the procedure.1. Beautiful, transitional hardware styles with simple, unique details. Products which inspire assurance and delight when you need it the most. Note: Do not use prints from this website to mark distances. Make sure switch #3 is on, and press the Program button once. Re-enter user codeIf unsuccessful - Make sure to enter the same valid code in steps 4 and 6. Remove the SmarKey tool. Press checkmark symbol once.3. You can post now and register later. Deleting All User Codes with the Mastercode Enabled1. Press Lock button once.If programming is unsuccessful, the keypad will fl ash red three times with three beeps. Kwikset SmartCode 911 Pdf User Manuals. Video Kwikset SmartCode 909-910: Programming With a Mastercode. Step 1 Take the battery pack out of the unit and depress the button labeled "Program" three times if the unit doesn't operate properly after installation or fails to open with a key. The keypad can face the exterior, while the interior is protected from the outside elements. Press and HOLD the Program button until the Checkmark symbol illuminates (about 5 seconds).2. I can lock and unlock the 916 manually or press the A button and then the lock or unlock command works. Sophisticated, modern hardware styles with simple, unique details. Enter user code. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. For instructions on how to add user codes when the Mastercode is disabled, see the Installation and User Guide that came with your lock.1. how is your zigbee mesh? If it is still unable to rotate, loosen the screws on the mounting plate and reposition the plate so there is no tension on the cylinder torque blade. This will re-engage the clutch. Make sure the user code is not a duplicate and that it is between 4 and 8 digits during your next attempt. Failure: flashing “X” pattern Press Checkmark symbol once3. Kwikset SmartCode 916 Z-Wave Smart Lock with Tustin Lever Works with Ring Alarm System and Other Z-Wave Systems Secured Keyless Entry Convenience with Capacitive Touchscreen One Touch Locking with Motorized Bolt SmartKey Rekeying Technology 30 … Please see the list below for Z-Wave systems that can be used with the SmartCode 916 Z-Wave lock. Press and HOLD the Program button until the keypad flashes green (about 5 seconds).2. Enter new user code.6. You'll need to know what smart controller you plan to sync the electronic lock to. Re-enter user code to be deleted.9. Press Lock symbol once.6. Display as a link instead, × If still unsuccessful, consult the Programming and Troubleshooting Guide on the SmartCode 914 page Please allow time for the controller to add the lock. Rotate the key 90 degrees clockwise. Keep door open. Attempt the procedure again, making sure to enter the same Mastercode in step 4 and 6. Press lock symbol once.5. The information collected might relate to you, your preferences or your device, and is mostly used to make the site work as you expect it to and to provide a more personalized web experience. Five seconds.Disabling and deleting the Mastercode1 symbol illuminate with one beep to pair, also to no success listen! 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